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A Vital Part of Risk Management


CertiTrak, a specialized service developed by Wilkes Group, can help you manage risks and avoid liability and litigation when your company is facing:
  • Compliance Issues
  • Errors and Omissions
  • Time-sensitive Notifications
  • Product Recalls

When you need to send critical information to potentially thousands of recipients, it's so important that the right information gets to the right person. In some cases, it's equally important that you can verify delivery within a specific timeframe via accurate status reporting.

Through CertiTrak, Wilkes Group offers a proven service that prints, ships, tracks, verifies and reports the information you need – all handled by one company under one roof, including:

  • Variable Data Programming – Our forte is deciphering large amounts of data and programming it to be accurate and actionable.
  • Variable Data Printing – Need to send different letters that require dozens or even hundreds of different variables throughout? Not a problem. We have the equipment and expertise to print exactly what you need for each recipient.
  • Shipping & Delivery Verification – We offer innovative ways to create, send and verify delivery of your materials, including our own proprietary service developed with a private carrier. Plus, we can electronically archive a reproduction of what you actually sent, eliminating the need to keep hard copies.
  • Comprehensive Reporting – Includes NCOA findings, undeliverable records, confirmed deliveries and other data, all tied back to the original data supplied, creating a tracking footprint for each individual record.
  • Web Based Benefits – We can provide design, programming, domain registration and hosting for online clarification, Q&A or any other applications. Plus, we can help your Call Center reps immediately access information the caller received for better, more responsive customer service.

We invite you to take a closer look at CertiTrak from Wilkes Group…your single source for multiple solutions.

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